Where is my deposit?

For a deposit to be processed by our payment team, the payment should be completed from your side.

First, please check the status of your deposit:

• Pending transaction: you have initiated your deposit, but it was not yet processed by our payment team. If it was not processed instantly, it will be executed in the next 24 hours.
• Approved transaction: the deposit was processed by our payment team and funds have been credited to the account you indicated.
• Denied transaction: your deposit was rejected. If you have completed the payment, please contact our support team for guidance and attach the proof of payment. You can reach us at [email protected]